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#Slp toolkit billing issue upgrade#

Users receive various forms of support from our Customer Happiness team ( Question: Does SLP Toolkit offer district assistance in managing subscriptions throughout the year? Yes, we offer various district or admin support throughout the year.We are so excited to have Amy Hill as a guest author on our blog! Amy is the former President of the Arizona Speech Language Hearing Association and is currently the Executive Director of Clinical Support for Light Street Special Education Solutions in Arizona and a Program Director/Faculty Member at Estrella Mountain Communication College. From there we send a welcome email to new users. Question: Does SLP Toolkit offer assistance with user onboarding or anything related to user support? Yes once we receive a purchase order, we will email the account manager to obtain a user list.

Question: What if I need to add or remove a user before the term of the subscription has ended? To add a user, we can prorate subscriptions so that all users are on the same timeline (email: To remove a user, we can directly transfer subscriptions from one user to another or keep the subscription as TBD until it can be transferred to a new user.

Our app doesn't support more than one user to login at a time otherwise, data may not save properly.

Question: Can multiple users access one subscription? No a single subscription is assigned to one user.

Question: Does SLP Toolkit offer any discount for districts? Yes, we offer group discounts for groups 25 +. We do offer discounts for district group rates. In app coupons are only eligible for our personal/individual subscriptions not district subscriptions. Question: Are in app coupons eligible for purchase order sales? No.

#Slp toolkit billing issue upgrade#

If an individual is interested in a monthly plan, you must use a credit card and upgrade inside of the user's account when logged into SLP Toolkit. We do offer monthly subscriptions for personal or individual subscribers, but these are solely managed by the account user. Question: Can my district sign-up for monthly subscriptions instead of yearly? District subscriptions are annual or yearly, not monthly. Question: What if I need SLP Toolkit to complete district forms? If you need us to complete any additional vendor forms, email them to Does SLP Toolkit accept credit card payments? Yes, we do accept credit card payments. Question: What is SLP Toolkit's Address for vendor setup and remittance info? SLP Toolkit, LLC. įrequently asked questions (FAQ) about purchase order sales: Please review the terms & conditions for district and other organizational contracts here.If you need our sole source affidavit, click here to access.

For privacy contracts, we are able to implement this standard contract at no charge, or can implement a custom contract with your district for order (email more info about enterprise pricing).Our sales team will email you with next steps once we have received an order form and/or a quote.To place a renewal order, email your unique renewal URL link.To submit a new order using a purchase order (or district credit card), click here.If you need an instant quote, click here.